Reservation Policy

Boarding Drop off Policy

There will be a $75 fee for pre-arranged early drop-offs and after hour pick-ups.

Regular boarding clients 

Drop off dogs and cats from 9:00AM up until 1/2 hour before closing on our regular business days (Monday through Saturday) unless alternate hour are posted for that day.

New  boarding clients

Drop off dogs and or cats from 9:00AM up until, but no later than, 1 hour before closing, unless alternate hours are posted for that day. Sorry, there are NO drop offs on Sundays.

Boarding Pick up Policy

All boarding clients are able to pick up their dogs and or cats from 9:00AM up until 1/2 hour before closing on regular business days unless alternate hours are posted for that day.

Sunday Policy

With the exception of some holiday weekends, Sunday pick-up (sorry, no drop-offs) will be by available by appointment only between 1:00 pm and 3:00 pm in 10 minute intervals. These 13 pick-up slots are filled on a First Come, First Served basis. Once all the time slots are filled, we will not accept any more appointments.

The front office is not open on Sundays and we have limited staff available to bring up the dogs going home. Dogs that have a pick-up appointment on a Sunday will be required to pre-pay when the dog is dropped off. Any change in schedule for a Sunday pick-up should be phoned into our business office by NOON on Saturday in order for us to make all the necessary preparations to have your dog ready for the next day pick-up.