Reservation Policy

 Dog & Cat Boarding Reservation Policy

Boarding Reservations and Cancellations

All reservations will require a minimum of 7 day advanced notice of cancellation. We require a $100 deposit to hold the reservation, this amount will be applied to the cost of the stay. If the amount exceeds the cost of the stay, the remainder may be left on the account as a credit towards a future stay or refunded back to the client. This deposit is refundable up to 7 nights prior to the dogs check in date. No shows and/or lack of cancellation notice for the dates booked will result in a forfeit of the deposit placed for the stay.

Normal Reservations and Cancellations (non prime-time/holiday)

All normal reservations require a minimum of 7 days advance notice of cancellation.

Booking for future dates

Generally all boarding reservations can only be taken up to 2 calendar months in advance. Anyone wanting to make a reservation more than 2 calendar months in advance can do so by pre-paying for the dates of the reservation. This pre-payment is for regular boarding fees only. Any additional services and charges will be added at the time of check in. This prepayment is non-refundable.