Normal Reservations and Cancellations (non prime-time/holiday)
All normal reservations require a minimum of 72 hour (3 day) advance
notice of cancellation. No shows and/or lack of cancellation notice
for the dates booked will result in that time period being billed
to the clients account.
Prime–time/Holiday Reservations and Cancellations
All prime-time (May 15th to September 15th) and holiday season reservations
will require a minimum of 7 day advance notice of cancellation. No
shows and/or lack of cancellation notice for the dates booked will
result in that time period being billed to the clients account. Prime-time
and holiday dates will be posted in the office and on our web site
(www.aocb.com).
All boarding reservations can only be taken up to 2 calendar months
in advance.
**Anyone wanting to make a reservation more than 2 calendar months
in advance can do so by pre-paying for the dates of the reservation.
This pre-payment is for regular boarding fees only. Any additional
services and charges will be added at the time of check in. This pre-payment
is non-refundable.
Sunday Policy
Pick up will be by available appointment only between the hours of
1PM and 3PM.. Dogs that have a going home appointment on a Sunday
will be required to pay when the dog is dropped off. Any change in
schedule for a Sunday pick-up should be phoned into our business office
by NOON on Saturday in order for us to make all the necessary preparations
to have your dog ready for the next day pick-up.
